Terms and Conditions Background

Terms and Conditions

Welcome to Innopay! We're dedicated to simplifying your payment experience while rewarding you for the transactions you make.

1. Acceptance of Terms

Please read and understand these terms carefully before registering, accessing, or using the Innopay services offered through the Innopay app. These terms and conditions constitute a legal contract ("Terms of Use") between you and Innopay Technologies Private Limited, with its registered office at AMG, Sector 4, HSR Layout, Bengaluru, Karnataka 560102. By proceeding with Innopay services, you acknowledge that you have read and agreed to these terms.

2. Definitions

"Innopay", "we", "us", or "our" refers to Innopay Technologies.

"User", "you", or "your" refers to any individual or entity accessing or using our Platform.

"Services" encompass all products, features, and functionalities offered by Innopay through its dedicated website and mobile app services.

3. User Obligations

a) Account Responsibility: You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

b) Compliance: You agree to use the Platform in accordance with all applicable laws, regulations, and guidelines.

c) Prohibited Activities: You shall not engage in activities that:

  • Violate any laws or regulations
  • Infringe upon the rights of others
  • Introduce malicious software or disrupt the integrity of the Platform

4. Services Overview

Innopay offers a suite of fintech solutions, including but not limited to:

  • • Digital Payment Processing
  • • Unified Payments Interface (UPI) integrations
  • • Innopay Digital Gold
  • • Merchant Onboarding and Management Tools

Each product and service offered by Innopay is governed by its own set of terms and conditions. Users are strongly advised to review the specific terms applicable to the service they intend to use in order to gain complete clarity and ensure informed usage.

5. Offers, Cashback and Rewards

Innopay may, at its sole discretion, introduce, modify, or withdraw any offers, cashbacks or rewards made available on the Platform without prior notice to users. These changes may include, but are not limited to, eligibility criteria, validity periods, usage structures, redemption mechanisms and offer applicability.

Users are encouraged to regularly review the Terms and Conditions section to stay informed about the latest updates related to offers and rewards. Continued usage of the Platform following any such changes constitutes your acceptance of the revised terms governing offers, cashbacks and rewards.

6. Fees and Charges

A) Service Fees: Certain services offered by Innopay may incur fees. These charges will be communicated transparently to users at the point of transaction.

B) Taxes: All taxes levied by Innopay are determined based on the nature of the services availed and are in accordance with prevailing government regulations.

C) Changes: Innopay may revise its fee structure based on market dynamics, as stated in our T&Cs. Users are advised to review the T&Cs periodically to stay updated.

7. Intellectual Property

All content, trademarks, logos, and intellectual property on the Platform are the property of Innopay or its licensors. Unauthorized use, reproduction, or distribution is strictly prohibited.

8. Data Privacy

Your privacy is paramount to us. Our data collection, usage, and protection practices are detailed in our Privacy Policy. By using our services, you consent to our Privacy Policy.

9. Customer Support and Communication

By using Innopay services, you consent to receive communications from us via email, SMS, push notifications, or other electronic means regarding your account, transactions, promotional offers, and service updates. You may opt out of promotional communications at any time through your account settings.

10. Limitation of Liability

Innopay shall not be held liable for any direct, indirect, incidental, or consequential damages resulting from:

  • Your use or inability to use the Platform
  • Unauthorized access to or alteration of your data
  • Reliance on or interaction with third-party content or services linked through our Platform

Innopay provides its services on an "as-is" and "as available" basis and retains the right to limit liability to the fullest extent permitted by applicable law. Users are responsible for understanding the risks associated with digital platforms and are advised to exercise discretion when engaging with third-party services.

11. Indemnification

You agree to fully indemnify, defend, and release Innopay, its affiliates, officers, and employees from and against any and all claims, liabilities, damages, losses, or expenses, including legal fees, arising out of or related to:

  • Your violation of these Terms & Conditions
  • Misuse or unauthorized use of the Platform
  • Any breach of applicable laws or rights of third parties resulting from your actions

This obligation remains in effect even after termination of your access to the Platform. Innopay reserves the right to assume exclusive defence and control of any matter subject to indemnification, in which case you agree to cooperate fully.

12. Termination

We reserve the right to suspend or terminate your access to the Platform at our discretion, without prior notice, for conduct that we believe violates the Terms and Conditions or is harmful to other users or us.

13. Amendments

The Terms and Conditions governing the use of Innopay's services and Platform may be updated or modified from time to time, without prior notice to users. Continued use of the Platform following any such changes constitutes your acceptance of the revised terms. We recommend reviewing this page periodically to stay informed of any updates.

14. Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka, India.

Contact Information

Innopay Technologies Private Limited
#460, CS Towers, 17th Cross,
Sector 4, HSR Layout
Bengaluru, Karnataka 560102
Email: support@innopay.in